Blue Ribbon Supply's COVID-19 Efforts
March 16,2020
By John Dilena

To our valued customers,

Thank you for your business and the opportunity to serve you. I want to personally share an update on our efforts to help keep our operations (and consequently your operations) up and running during the unprecedented, evolving coronavirus (COVID-19) situation.

Like many other organizations, we have been affected by the global shortage of pandemic-related products, including disinfectants, hand soaps and sanitizers, paper products and personal protective equipment, all of which we typically stock to well-exceed expected customer needs - even during emergencies.

We are working closely with all of our suppliers to maintain the flow of product or to find alternatives where product supplies may be limited.

To put this challenge in perspective, over the past several weeks orders for face masks, gloves, surface disinfectants and hand sanitizers exceeded our entire sales volume by several years. We are working through this challenge and are leveraging our supplier relationships to quickly obtain available merchandise. In many cases, product availability and shipment timing is still undefined.

We've instituted a pandemic plan across our organization that includes health and safety protocols so we can continue to serve you. Since many of our team members need to be at work to provide our essential products and services to the business community, we have taken many steps in our workplace to minimize risk. Some examples of this are:

• All nonessential travel has been suspended.
• We do not encourage employees working within arm's length of one another.
• We have canceled all in-person meetings and conferences.
• We urge employees to stay home when they are sick.
• We encourage the use of telecommuting options when possible.

We have a dedicated team managing our response and we will continue to provide updates as we learn more. Please know we are committed to standing with you during this challenging time and the Blue Ribbon Supply team is ready and able to help. Please refer to updates on our website.

On behalf of all of us at Blue Ribbon Supply, we thank everyone for their patience and loyalty during the past few weeks.